Customer Feedback Form

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Let us know what you think of our web site. Do you have any ideas or problems you would like to share with us? We want to know your views. Please take some time to tell us more….

How do you rate the following features?


	Excellent	Good	Satisfactory	Poor	Very poor
Website ease of use	Excellent	Good	Satisfactory	Poor	Very poor
Website design/style	Excellent	Good	Satisfactory	Poor	Very poor
Range of vehicles for sale	Excellent	Good	Satisfactory	Poor	Very poor
Range of motoring services (e.g. Insurance	Excellent	Good	Satisfactory	Poor	Very poor
Clear product information	Excellent	Good	Satisfactory	Poor	Very poor
Ease of advert placement (if applicable)	Excellent	Good	Satisfactory	Poor	Very poor
Registration	Excellent	Good	Satisfactory	Poor	Very poor

Please rate how satisfied you are with the standard of customer service?

Please rate how satisfied you were with your overall experience of our web site?

Would you recommend autotrader.co.uk to a friend?

Why have you visited our web site today?
(Please tick all that apply)

General internet browsing
Looking for a used vehicle
Looking for a new vehicle
Looking to sell my vehicle
To look for insurance
To look for a loan
Other

If 'Other', please specify:

How often do you read Auto Trader Magazine?

Have you encountered any specific problems? Please tell us more…..

What improvements and features would you like to see on our website in the future?

Any other comments/suggestions on our site?

Who’s responsibility is it to notify the DVLA when buying or selling a vehicle?

Buyer
Seller
Both

To help us analyse the feedback we receive, what is your post code?

From time to time Auto Trader run further research, if you would like to be given the option of taking part in future Auto Trader research and join our panel, then please tick the box and enter your email address below.

As a member of the Auto Trader research panel you also have the option of taking part in occasional research for other companies. Would you be happy to receive this research?

Name

Email Address

(Your email address will not be used for any other purpose and will remain fully protected by strict privacy policy. All research is carried out in accordance with the Market Research Society code of conduct.)